Cisco Cisco Virtual Managed Services 1.02 Troubleshooting Guide

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2. vMS Architecture
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2.2 vMS Overview
Cisco Virtual Managed Services (vMS) is an open software platform that enables Service Providers to utilize
Network Functions Virtualization (NFV) and offer their customers a flexible selection of VPN connectivity and
security applications that are easily customized through a self-service portal. It reduces the costs for service
creation,  customer  acquisition,  service  fulfillment,  time  to  repair,  and  maintenance.  The  Cisco  Virtual
Managed  Service  (vMS)  solution  automates  the  delivery  of  cloud  business  services,  shortens  the  time  to
revenue  and  reduce  capital  expenditure  (CAPEX)  and  operational  expenditure  (OPEX)  for  the  Service
Provider, along with providing enhanced user experience for their customers. It leverages the market trends,
rapidly reducing costs of x86 server hardware and availability of Open Source software like OpenStack. This
trend  moves  away  from  dedicated  purpose-built  hardware  to  reusable  compute  platforms  that  can  be  re-
purposed as market demands change.
With Cisco vMS, Service Providers can offer their customers cloud-based managed services, and they can use
a self-service portal to obtain cloud-based VPN and Security services in minutes, instead of waiting for weeks
or  months.  End  customers  can  easily  scale  up  or  scale  down  the  services  as  needed  and  avoid  the  capital
expenditure  by  consuming  these  software  capabilities  as  a  service,  reduce  their  IT  CAPEX  and  OPEX,  and
always have access to the latest security technologies and services offered by the Service Provider in their
service catalog.
The vMS platform and solution can orchestrate both physical and virtual network devices/functions, and can
automate  end-to-end  provisioning  for  different  use-cases  and  service  topologies.  Each  release  of  the  vMS
solution  will  provide  out-of-box  capabilities  to  orchestrate  particular  use-cases,  also  called  Service  Level
packages.  The  vMS  Service  Level  Packages  are  a  suite  of  pre-packaged  software  capabilities  that  fully
automate  the  end-to-end  service  creation  including  ordering,  service  chaining,  orchestration,  service
assurance, and all the necessary virtualized network functions (VNFs) on the Cisco vMS platform. With these
fully  validated  service  level  packages,  end  customers  can  quickly  turn  on,  control,  and  assure  cloud-based
managed services offered by the Service Provider.
vMS CloudVPN Service
The  vMS  2.0  and  2.1  releases  (current  vMS  versions  as  of  this  book  writing)  offer  cloud-based  IPsec  VPN,
Firewall,  and  Web  Security  services  for  customer  premise  equipment  (CPEs)  located  in  customer  branch
sites. This service level package is called CloudVPN, and has the following sub-packages:
CloudVPN Foundation: Designed to be an entry-level service that enables business customers to
connect multiple enterprise sites securely, while managing Internet access locally on their premises.
An enterprise can unify their corporate network by interconnecting sites via this hosted CloudVPN
service. All customer premises equipment (CPE) based sites can securely communicate with each
other over the Internet, through a hosted virtual router in Hub and Spoke topology with encrypted
IPsec tunnels. The Cisco Cloud Services Router (CSR1000v) is utilized for the virtual router and IPsec
hub role.