Cisco Cisco Prime Service Catalog 10.0 Data Sheet
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Data Sheet
Cisco Prime Service Catalog
Plan and Build Service
Plan and Build Service
Accelerate delivery of your Cisco
®
Prime Service Catalog solution with expert
analysis, design, and deployment support.
When requesting IT services, employees are often frustrated when they have to navigate dozens of different web
forms, disparate legacy systems, and manual systems. This frustration is greater today because employee
expectations are increasingly shaped by their experiences as consumers. As a result, enterprise users demand an
intuitive self-service experience for obtaining all types of IT services - from the desktop to the data center.
Users want the ability to request these services with the personalization, flexibility, and self-service they have come
to expect as consumers. IT organizations want to be able to standardize, consolidate, and simplify delivery of a
wide array of services. The Cisco Prime Service Catalog is a unified self-service portal for ordering any type of IT
service. The Plan and Build Service helps you expedite and optimize your catalog deployment, so that your
organization can gain the efficiency benefits as quickly as possible.
With Cisco Prime Service Catalog, your IT organization can publish a standardized set of IT services through an
online service catalog. The Cisco Prime Service Catalog allows IT organizations to:
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Encourage adoption of standardized options using a menu of choices in an online self-service catalog
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Offer comprehensive services that can cover everything from ordering mobile devices to virtual desktops -
to an entire application-development environment in a private cloud
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Provide an intuitive, modern user experience
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Allow IT staff and users to track and manage the lifecycle of each service, from initial request to
decommissioning
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Accelerate the delivery of new applications and services for greater workforce productivity
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Track consumption of services to support showback or chargeback, if desired
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Improve visibility into demand to help ensure more accurate capacity planning