Cisco Cisco Prime Network Registrar 8.3 Installation Guide

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Cisco Prime Network Registrar IPAM 8.3 Upgrade Guide 
 
 5 
IPAM 8.3 browsers  
   Internet Explorer 10 and above  
   Mozilla Firefox (current version) 
 
 Google Chrome (current version) 
 
1.3  Important 8.3 Upgrade Prerequisites 
 
1.  IPAM 8.3 Agents cannot connect to an Executive server running any 
prior versions of IPAM. The Executive server must be the first 
component installed or upgraded in your environment. 
2.  UNIX users, during the upgrade you may need to keep your SSH 
session alive by pressing any key from inside the session to prevent 
the session from timing out. This can be addressed before you 
begin the upgrade by increasing the SSH timeout on the system 
(and being local to the machine to restart sshd). Or if you’re using 
Putty, review the “Connection” category of the session setup, and 
change “Seconds between keepalives (0 to turn off)” from 0 to 
1200. If the system’s session timeout is greater than 30 minutes, this 
value will send the keepalive packet every 20 minutes. If the SSH 
timeout is 20 minutes or lower, then adjust that value accordingly 
lower, in seconds. 
3.  Please call the Cisco Technical Assistance Center (TAC) with your 
scheduled upgrade date, so they are prepared to assist if there are 
any complications. For your local Cisco TAC phone number, see 
the Cisco Worldwide Contacts page at: 
. 
 
4.  Linux users: The library, libaio.so.1, is required before installing 
IPAM 8.3 with MySQL. If the library is not present on your system, 
you will be notified during the installation. Consult your system 
administrator for more details. 
 
a.  64 bit Linux users installing 32 bit IPAM: During the 
installation of IPAM you may receive the following error: 
Error unpacking jar files. The architecture or bitness (32/64) 
of the bundled JVM might not match your machine. 
 
 
Installing the following packages on your Linux system will resolve this error: