Cisco Cisco Prime Assurance Manager 1.1 Information Guide
© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 3 of 4
Q. I don’t see data in some of my dashlets/reports.
A. This happens when certain data sources are not available or configured in the network. For example, you
need Cisco Performance Agent or Cisco Prime NAM to see data on application response time for various
applications discovered.
Q. How do I contact support if I run into issues?
A. Use the feedback tool, which comes with the application.
Q. What are the primary use cases of NCS?
A. Primary use cases for Cisco Prime NCS include the following:
●
Simplifying branch provisioning: Customers need to easily, cost effectively, and consistently provision new
(or replacement) devices and network services.
●
Diagnosing site-down events: Network operators need to quickly and reliably troubleshoot and remediate
the branch connectivity issues to the central office.
●
Sensor monitoring: Network operators need proactive alerting of network device issues (CPU, temperature,
and memory) before they affect service.
●
Simplifying branch image updates: Network administrators need to perform remote software updates to
their branch devices to address Cisco Product Security Incident Response Team (PSIRT) issues.
●
Application visibility: A network administrator wants to turn on application visibility (AV) at a site
aggregation point (ASR) and have reports generated on Layer 4-Layer 7 visibility.
Q. What are the primary use cases of Cisco Prime AM?
A. Primary use cases for Cisco Prime AM include the following:
●
Proactive site monitoring: Network operators need to determine the network cause of application
performance problems.
●
Isolating rich-media issues in a branch: For users who complain of bad voice quality, network
administrators need to quickly identify and resolve the problem.
●
Branch application rollout planning: Business needs to deploy more users to a branch; network engineering
needs to monitor key interfaces for utilization and overages.
●
Multibranch troubleshooting: Network administrators need immediate and broad visibility of network activity
to identify and pinpoint network issues.
Q. How is the menu organized - where do I get started?
A. The menu is organized around Design, Deploy, Operate, and Administration functions, as follows:
●
The Design submenu provides options for the user to design configuration and monitoring templates.
●
The Deploy submenu provides options for the user to manage the deployment of designed configuration or
monitoring templates on a set of selected devices/device groups or port groups.
●
The Operate submenu provides options for the user to view monitoring dashboards, manage network
infrastructure, view alarms and events, and manage site profiles, software images, and configuration
archives.
●
The Administration submenu provides options for the user to perform administrative tasks such as license
management, access management, logging, and so on.