Cisco Cisco Broadband Access Center for Cable 4.2

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B-4
Cisco Broadband Access Center for Cable Administrator’s Guide
OL-2445-02
Appendix B      Alerts and Alert Messages
Alert Messages
The [<component>] variable presented in the agent alerts list shown in 
 represents any of these 
component values:
rdu
dpe
jrun
rduSnmpAgent
dpeSnmpAgent
kdc
Network Registrar Extension Point Alerts
Whenever a BAC Network Registrar extension point syslog alert is sent, you can find additional details 
in the Network Registrars log file.
AGENT-6-9004: The [<component>] has started This alert is generated any time a component is 
successfully started by the agent.
AGENT-6-9005: The [<component>] has 
stopped
This alert is generated any time a component has 
been successfully stopped through the watchdog 
agent. This message is for informational purposes 
only.
Table B-3
Agent Alerts
Alert
Description
Table B-4
Network Registrar Extension Point Alerts
Alert
Description
NR_EP-1-106: Failed to connect to RDU
This alert notifies you that the Network Registrar 
server cannot connect to the RDU. You should 
verify that the RDU process is running and, if it is 
not already running, start the RDU. 
If the RDU is running, use the Network Registrar 
computer to ping the RDU. If you are unable to 
ping the RDU, fix the routing tables or other 
communication parameters, between the two 
devices. 
If this alert is frequently repeated, you may have an 
unstable connection between the two hosts. Use 
generally accepted network troubleshooting 
techniques to improve the connectivity between the 
two hosts.