Cisco CiscoWorks LAN Management Solution 4.0 Information Guide

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Customer Case Study 
EXECUTIVE SUMMARY 
Customer Name: St. Jo
hn’s University 
 
Industry: Higher Education 
Location: Queens, NY 
Number of Students: 21,000 
BUSINESS CHALLENGE 
●  Offer reliable, high-performance wired and 
wireless access from everywhere on campus 
●  Support simultaneous use of multiple devices 
●  Help enable innovation through 
videoconferencing and multimedia 
NETWORK SOLUTION 
●  Cisco Unified Access solution, with integrated 
management for wired and wireless networks 
BUSINESS RESULTS 
●  Delivered reliable, high-performance coverage 
everywhere on campus 
●  Supported ongoing bring-your-own-device 
trend 
●  Allowed classes to be taught through 
videoconferencing 
 
University Innovates with New Wireless Network 
 
Cisco wireless network helps St John’s University meet demand for BYOD access and 
provide new classroom capabilities. 
Business Challenge 
St. John’s University is a private Vincentian Catholic university with 
more than 21,000 full- and part-time students at six locations: Rome, 
Paris, and four campuses in New York. The University offers an 
education that is both rooted in tradition and focused on progress: in 
2003, it began giving a laptop computer to every incoming student 
and each faculty member. This bold move underscored the 
institution’s commitment to providing its students full access to state-
of-the-art educational tools, to optimize their learning experience and 
prepare them to succeed in the outside w
orld. St. John’s also wired 
the entire campus, with one wired connection per student in each of 
the dorm rooms, and implemented a wireless network with 
autonomous access points (APs). 
“We were ahead of the times,” says Joseph Tufano, VP and CIO of 
St. John
’s University. “But times have changed. You see it 
everywhere: for example, if you go to a basketball game on campus, 
and there’s a timeout, everybody is using their mobile devices.” With 
the advent of smartphones and tablets, students and faculty are 
bringing in their own devices, on average two or three each, and 
often using more than one of them at once. The University needs to 
meet rising expectations of high-speed wireless access to support 
this bring-your-own-device (BYOD) trend, from everywhere on th
e St. John’s four New York locations: Queens, 
Staten Island, Manhattan, and Oakdale.