Cisco Cisco Prime Network 4.1 Installation Guide
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Figure 3
Select Elements to Add to Map
Step 4
Select the elements that you want to add to the map. You can select and add multiple elements by pressing Ctrl while
selecting individual network elements or by pressing Ctrl +Shift to select a group of elements.
selecting individual network elements or by pressing Ctrl +Shift to select a group of elements.
Step 5
Click OK. The elements are displayed in the navigation pane and in the map. In addition, any associated tickets are
displayed in the ticket pane.
displayed in the ticket pane.
Fault Management Basics
Prime Network analyzes and manages faults through event collection, identification, and correlation. After identifying the
event, and associating it to the right device component represented in the VNE, Prime Network groups the events related to it,
then uses the virtual network model to inspect the fault and perform correlation to find the root cause and create a ticket.
event, and associating it to the right device component represented in the VNE, Prime Network groups the events related to it,
then uses the virtual network model to inspect the fault and perform correlation to find the root cause and create a ticket.
An event is a distinct incident that occurs at a specific point in time, for example, a port status change, connectivity loss, device
unreachable, etc. Examples of events include:
unreachable, etc. Examples of events include:
•
Port status change
•
Connectivity loss (for example, BGP Neighbor Loss) between routing protocol processes on peer routers
•
Device reset
•
Device becoming unreachable by the management station
An event is a possible symptom of a fault, which is an error, failure, or exceptional condition in the network.
In Prime Network Vision and Prime Network Events, an icon appears for each ticket or event in the Prime Network (based on
the severity). Events have an associated severity, and each severity is represented by a specific color—Critical (red), Major
(orange), Minor (yellow), Warning (sky blue), Cleared/Normal (green), Information only (medium blue), and Indeterminate
(dark blue). For more details about event severity see “How Prime Network Correlates Incoming Events” in the
the severity). Events have an associated severity, and each severity is represented by a specific color—Critical (red), Major
(orange), Minor (yellow), Warning (sky blue), Cleared/Normal (green), Information only (medium blue), and Indeterminate
(dark blue). For more details about event severity see “How Prime Network Correlates Incoming Events” in the
.
The lifecycle of a fault scenario is called an alarm. An alarm is characterized by a sequence of related events, such as port-down
and port-up. A ticket represents an attention-worthy root alarm whose type is marked as ticketable.
and port-up. A ticket represents an attention-worthy root alarm whose type is marked as ticketable.
For details about tracking faults and working with tickets in Prime Network, see “Manage Faults and Events” in the
.