Cisco Cisco Prime LAN Management Solution 4.1 Information Guide

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EXECUTIVE SUMMARY
Ritchie Bros. Auctioneers
Auctions
Headquarters near Vancouver,  
Canada; 40+ Sites Worldwide
1300 Employees
Challenge
•  Prevent network outages and protect 
sensitive information
• Provide great experience for employees 
and customers
• Minimize workload for small IT team
Solution
• Upgraded to Cisco Integrated Services 
Routers (ISR) G2 with two connections: 
Internet and WAN
• Switched from on-premises web security 
solution to Cisco Cloud Web Security
• Strengthened security using Cisco firewall 
solutions and Cisco AnyConnect Secure 
Mobility Solution
Results
• Blocked access to malicious websites 
based on reputation scores
•  Improved WAN performance by moving 
web traffic to Internet
• Enabled departments to create web-usage 
reports without help from IT team
Challenge
As the world’s largest industrial auctioneer, Ritchie Bros. Auctioneers conducts 
hundreds of live, unreserved public auctions of used heavy equipment and trucks 
every year. Auctions take place at more than 40 auction sites in North America, 
Europe, the Middle East, Asia, and Australia. More than half of bidders participate 
online, at 
The company works hard to keep the network fast and free of infections. Malware 
can prevent customers from bidding online and can expose sensitive information. 
“We need to give customers confidence that online bidding is safe and secure,” 
says Dragan Milojević, senior network security specialist for Ritchie Bros. “Their first 
experience has to be good.”
A common source of infections is when employees or customers unknowingly click 
links to malicious websites. Ritchie Bros. had tried using a web-filtering application 
at the head office. “The trouble was that routing web traffic from all 40 sites to one 
location slowed down critical business applications,” says Milojević. Routing all web 
traffic through Canada also meant that customers at auction sites around the world 
could only use Canadian search engines.
Ritchie Bros. decided to give each auction site its own Internet connection for web 
traffic. But the company wanted to centrally control web security for all auction sites. 
Solution
Ritchie Bros. Auctioneers met its goals for performance and security using 
Cisco® Intelligent WAN (IWAN) and complementary Cisco security solutions. Now 
employees and customers at the auction sites can securely access the network 
using any device.
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