Cisco Cisco 3350 Mobility Services Engine Information Guide

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EXECUTIVE SUMMARY
Challenge
Frankfurt Airport is the busiest airport in Germany. Owned by Fraport AG, an 
international venture with partnership interests in 13 other airports worldwide, Frankfurt 
earns the majority share of annual group revenues, which exceed €2.5 billion. In 2012, 
this modern, popular hub handled more than 57 million passengers and close to half-
a-million flights. 
Fraport provides systems and services for airlines and concessionaires, which include 
seven hotels, 230 shops, and 90 food and drink outlets. It also works closely with 
partners to create new commercial opportunities. When the company decided to build 
a new corporate headquarters, it turned to its long-term technology partner, Cisco. 
The Fraport core IP network, routing and switching, firewalls, and videoconferencing 
and WebEx collaboration solutions are all based on Cisco technology. In addition, 
the airport had already seen the operational benefits of a Cisco® wireless local area 
network (WLAN) across its ramp and terminal areas, so Cisco was a valid choice for 
the new project. 
“We wanted the new headquarters building to welcome employees, customers, 
and guests with wireless services that were simple to use and easy to manage,” says 
Rudolf Marquet, vice president ICT infrastructure for Fraport AG.
Situated between two terminals, close to the airport’s operational center, the building’s 
open design features two eight-story blocks linked by walkways. With 23,000m
2
 of 
space and underground parking, it was intended to reflect the company’s commitment 
to sustainability.
Customer Case Study
Frankfurt Airport transforms workplace efficiency and lays foundation for further improved 
passenger experience at its new headquarters
Customer Name: 
Fraport AG
Industry: 
Transport
Location: 
Germany
 
Number of Employees: 
20,700
Challenge
• Equip new headquarters with flexible and 
collaborative working environment 
• Provide robust wireless platform for 
future growth and commercial innovation 
Solution
• Cisco Unified Wireless solution 
• Cisco Mobility Services Engine for 
delivery of location-based services
Results
• Wireless-only implementation enabled 
initial cost saving of €800,000
• Productivity and collaboration enhanced 
for 650 employees
• Innovative Wi-Fi services forecast to 
deliver up to 40 percent revenue uplift
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. 
 
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