Cisco Cisco Prime Network 3.9 Installation Guide
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In Prime Network Vision and Prime Network Events, an icon appears for each ticket or event in the Prime Network (based on
the severity). Events have an associated severity, and each severity is represented by a specific color—Critical (red), Major
(orange), Minor (yellow), Warning (light blue), Cleared/Normal (green), Information (medium blue), and Indeterminate (dark
blue). For more details about event status indicators, see “Prime Network Events Window” in the
the severity). Events have an associated severity, and each severity is represented by a specific color—Critical (red), Major
(orange), Minor (yellow), Warning (light blue), Cleared/Normal (green), Information (medium blue), and Indeterminate (dark
blue). For more details about event status indicators, see “Prime Network Events Window” in the
.
The lifecycle of a fault scenario is called an alarm. An alarm is characterized by a sequence of related events, such as port-down
and port-up. A ticket represents an attention-worthy root alarm whose type is marked as ticketable.
and port-up. A ticket represents an attention-worthy root alarm whose type is marked as ticketable.
For details about tracking faults and working with tickets in Prime Network, see “Tracking Faults using Cisco Prime Network
Events” and “Working with Tickets in Cisco Prime Network Vision” in the
Events” and “Working with Tickets in Cisco Prime Network Vision” in the
.
Appendix A: Additional Cisco Prime Network 3.9 Guides
For list of available Cisco Prime Network documents, see