Cisco Cisco Process Orchestrator 2.X User Guide
4-4
Cisco Tidal Enterprise Orchestrator Reference Guide
OL-24928-01
Chapter 4 Managing Tasks
Accessing Operations—Task Views
Note
The property pages may display as display-only if the task definition is shipped as part of the product or
the user does not have the appropriate rights.
the user does not have the appropriate rights.
Step 2
Review the properties and click OK to close the dialog box.
Common Task Properties
The following properties are associated with the tasks managed in TEO. The properties that display
depend on the selected task. These properties can be updated using the [Update] activities as well as
published in a SNMP trap.
depend on the selected task. These properties can be updated using the [Update] activities as well as
published in a SNMP trap.
Task Property
Description
Affected Configuration Item
Name of the configuration item (IT component) to which the
alert pertains.
alert pertains.
For example, the name of a database server which failed or
the name of a specific job which failed. A configuration item
is defined in ITIL as any component that needs to be
managed in order to deliver an IT Service. The true source of
the CI is in the CMDB, so the Configuration Item properties
reference a CMDB entry
the name of a specific job which failed. A configuration item
is defined in ITIL as any component that needs to be
managed in order to deliver an IT Service. The true source of
the CI is in the CMDB, so the Configuration Item properties
reference a CMDB entry
•
Configuration Item Type—Type of ITIL configuration
item (IT component) which the alert describes. For
example, the type of the specific application element
which failed such as a server, database, host, or user.
item (IT component) which the alert describes. For
example, the type of the specific application element
which failed such as a server, database, host, or user.
•
Description—Brief description of the ITIL
configuration item (IT component) for the alert or
incident
configuration item (IT component) for the alert or
incident
•
Object Key—ID for the specific record in the CMDB
which contains the configuration item
which contains the configuration item
•
Object Name—Name for the specific record in the
CMDB which contains the target configuration item
CMDB which contains the target configuration item
•
Source—Name for the specific record in the CMDB
which contains the configuration item.
which contains the configuration item.
Affected Organizations
Organizations that consume the IT service affected by the
alert or incident
alert or incident
Affected Services
IT Service affected by the alert or incident