Cisco Cisco Process Orchestrator 2.X User Guide
C H A P T E R
17-1
Cisco Tidal Enterprise Orchestrator Reference Guide
OL-24928-01
17
Managing Knowledge Base Articles
The knowledge base articles provide information to help understand the results of an activity, including
a summary of what has occurred, the possible cause of the result, and suggested actions to take to resolve
issues with an activity.
a summary of what has occurred, the possible cause of the result, and suggested actions to take to resolve
issues with an activity.
Knowledge base articles are referenced by specific activities and can be viewed in the following
locations in TEO:
locations in TEO:
•
Operations Workspace—When viewing activity instance properties, users can view the display-only
properties of the associated knowledge base articles by selecting the Knowledge Base tab.
properties of the associated knowledge base articles by selecting the Knowledge Base tab.
•
Process Editor—Users can reference a knowledge base article to an activity when defining the
activity properties in the Process Editor.
activity properties in the Process Editor.
•
Automation Summary—All referenced knowledge base articles will display on the automation
summary.
summary.
The following sections provide instructions on managing knowledge base articles in TEO:
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