Cisco Cisco Process Orchestrator 2.X User Guide

Complete the appropriate information in the following tabs, as necessary, and then click the Save 

 

tool to complete the activity definition.

Knowledge Base—Choose the appropriate knowledge base article to associate with the process. See 

 in 

.

Result Handlers—Click the appropriate buttons to manage the condition branches on the workflow. 
See 

The Insert Multiple Events activity is considered an advanced activity and may not be available to all 
users due to the licensing rights. Use the Insert Multiple Events activity to insert a batch of events into 
the TEO Processes database using one activity.

To define the Insert Multiple Events activity:

On the Toolbox pane, under Core Activities, choose the Insert Multiple Events

activity, then drag and 

drop the activity onto the Workflow pane.

The Insert Multiple Events property pages display.

This applies to the following 
configuration item

Check this check box to specify the configuration item to 
be used in the activity.

Name

Name of the configuration item (IT component) to which 
the event pertains 

Type

Type of ITIL configuration item (IT component) 

Application Server

Database

Host

User

This is a CMDB reference

Check the check box to indicate that the true source of the 
CI is in the CMDB, so the configuration item properties 
reference a CMDB entry.

Object Key

ID for the specific record in the CMDB which contains the 
configuration item

Object Source

Name of the CMDB which contains the configuration item