Cisco Cisco Process Orchestrator 2.X User Guide

Complete the appropriate information in the following tabs, as necessary, and then click the Save 

 

tool to complete the activity definition.

Knowledge Base—Choose the appropriate knowledge base article to associate with the process. See 

 in 

.

Result Handlers—Click the appropriate buttons to manage the condition branches on the workflow. 
See 

 in 

Use the Find Change Requests activity to query change requests based on specific search criteria. 

To define a find change requests activity:

On the Toolbox pane, under Tasks - IT Records, choose Find Change Requests and drag and drop the 
activity onto the Workflow pane.

The Find Change Requests property page displays.

Add

Click this button to add a new Property drop-down list in 
which the user can select another item to match within the 
query.

Remove

Click this button to remove the last Property drop-down list 
from the list of properties to match within the query