Cisco Cisco Intelligent Automation for SAP System Refresh User Guide
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Cisco TEO—Process Automation Guide for Incident Response for SAP
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Chapter 2 Understanding the Automation Pack Content
Viewing Automation Pack Content and Dependencies
Incident Response for SAP Extended Target Properties
The following table contains the extended target properties that are imported by the Incident Response
for SAP automation pack. The extended target properties that do not have a value defined must be
configured by the user prior to using them in processes.
for SAP automation pack. The extended target properties that do not have a value defined must be
configured by the user prior to using them in processes.
Note
For information on configuring extended target properties, see
.
Extended Target Properties
Description
Value
Defined?
Defined?
Average Dialog Response Time
Threshold for the average dialog response time per
server. This variable is used by processes that are
started by dialog response time CCMS alerts. If the
variable value is less than the CCMS threshold, an
incident will be created.
server. This variable is used by processes that are
started by dialog response time CCMS alerts. If the
variable value is less than the CCMS threshold, an
incident will be created.
Enter the threshold value (milliseconds).
Yes
Background Jobs Aborted – List of
Jobs
Jobs
Specify background jobs to monitor. Incidents will be
raised only when aborted jobs are in the list.
raised only when aborted jobs are in the list.
Wildcards are accepted (for example, if you want to
match all jobs that begin with JOB01, enter JOB01*).
match all jobs that begin with JOB01, enter JOB01*).
Note
Job name is case sensitive.
Yes
CPU Queue Length
Threshold for SAP application server CPU queue
length.
length.
Enter the threshold value.
Yes
Dialog WorkProcesses Utilization
Maximum percentage of dialog work processes
utilization per server.
utilization per server.
Yes
Dialog WorkProcesses Utilization
– Servers to Ignore
– Servers to Ignore
List of servers to ignore when monitoring dialog work
process utilization. Enter the full server name (for
example, sapr3e02_R3E_00).
process utilization. Enter the full server name (for
example, sapr3e02_R3E_00).
No
File System to Ignore
File System to ignore when CCMS raises an alert for
File System Utilization that has exceeded the
threshold.
File System Utilization that has exceeded the
threshold.
Wildcards are accepted (for example, if you want to
match all file systems starting with "e:" enter e:*).
match all file systems starting with "e:" enter e:*).
No
J2EE Memory Used
Threshold for percentage of used memory in the
server.
server.
Yes