Cisco Cisco Intelligent Automation for SAP 2.1 User Guide

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Cisco TEO—Process Automation Guide for SAP Solution Manager E2E Response
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Chapter 2      Understanding the Automation Pack Content
  Viewing Automation Pack Content and Dependencies
SAP Solution Manager E2E Response Processes
The following table contains the processes that are imported by the SAP Solution Manager E2E 
Response automation pack.
Process Name
Description
Background Work Process Analysis
Returns a table with the number of backgound work 
processes per application server and number of used 
backgroud work processes per application server.
Dialog Work Process Analysis
Returns a table with the number of dialog work processes 
per application server and number of used dialog work 
processes per application server.
Not Enough Update Resources
Raises an incident when a Solution Manager Not Enough 
Update Resources alert is created.
SM – ABAP Instance Not Available
Raises an incident when a Solution Manager ABAP 
Instance not available alert is created.
SM – Bad Dialog Response Time
Detects and analyzes the cause of slow dialog response 
time.
SM – Errors in ABAP System Log
Raises an incident when a Solution Manager Errors in 
ABAP System Log alert is created
SM – Errors in Java Logs Detected
Raises an incident when a Solution Manager Errors in Java 
Logs Detected alert is created.
SM – Get Server Name
Parses the server name from a Solution Manager alert.
SM – High CPU Utilization
Raises an incident when a Solution Manager High CPU 
Utilization alert is created.
SM – High Number of ABAP Short 
Dumps
Raises an incident when a Solution Manager High Number 
of ABAP Short Dumps alert is created.
SM – High number of ABAP System Log 
Messages
Raises an incident when a Solution Manager High Number 
of ABAP System Log Messages alert is created.
SM – High Update Response Time
Raises an incident when a Solution Manager High Update 
Response Time alert is created.
SM – High User Load on ABAP System
Raises an incident when a Solution Manager High User 
Load on ABAP System alert is created.
SM – Locked Users
Raises an incident when a Solution Manager Locked Users 
alert is created.
SM – Metrics Collection
Retrieves metrics information from Solution Manager 
alerts.
SM – Not Enough Batch Resources
Raises an incident when a Solution Manager Not Enough 
Batch Resources alert is created.
SM – Not Enough Dialog Resources
Raises an incident when a Solution Manager Not Enough 
Dialog Resources alert is created.
SM – Not Enough Spool Resources
Raises an incident when a Solution Manager Not Enough 
Spool Resources alert is created.
SM – Oracle Tablespace Free Space
Raises an incident when a Solution Manager Oracle 
Tablespace Free Space alert is created.