Cisco Cisco Intelligent Automation for SAP 2.1 User Guide

Cisco TEO automation pack files are a collection of Tidal Enterprise Orchestrator (TEO) processes 
(workflows) authored by subject matter experts that work out-of-the-box to automate best practices for 
a particular technology. The automation pack files also include configuration objects that are used in the 
processes, such as variables, categories, target groups and knowledge base articles.

The Cisco TEO Automation Pack for SAP Solution Manager E2E Response contains the content used 
to automate analysis and problem resolution for incidents triggered by SAP Solution Manager alerts.

This guide is intended to provide information on importing and using the SAP Solution Manager E2E 
Response automation pack in TEO. 

This guide includes the following sections:

Chapter 1

Provides instructions for installing the automation 
pack during or after the initial installation of TEO.

Chapter 2

Provides information on the content included in 
the automation pack.

Chapter 3

Provides information on configuring the objects in 
TEO that are referenced by the content in the 
automation pack—runtime users, targets, task 
rules, extended target properties, and global 
variables.

Chapter 4

Provides information on using and managing the 
SAP Solution Manager processes.

Appendix A

Provides information on the content included in 
the Core Automation for SAP automation pack.