Cisco Cisco Process Orchestrator 3.1 User Guide

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Cisco Process Orchestrator 3.1 User Guide
 
Chapter 8      Monitoring Operations 
  Defining Task Rules
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The results display in the Results pane. 
Defining Task Rules
Task rules provide a list of rules that act on new tasks or task changes to handle cases such as 
assignments, changing alert or incident severities, or setting customer-specific categories on tasks. 
Whenever a task is created, Process Orchestrator goes through the settings and conditions of each task 
rule that is listed and enabled. If the conditions and settings in the rule are satisfied, the task rule is 
executed. Task rules are executed according to the order in which they are displayed in the list.
Before You Begin
By default, only users with administrative rights can create and update task rules from the Definitions > 
Task Rules view. However, the security settings can be changed, if necessary, by the Process Orchestrator 
administrator.
Step 1
Choose Definitions > Task Rules, then on the toolbar, choose New > [Task Rule].
Step 2
On the [Task Rule] property pages, define the properties.
Note
The property pages might display as display-only if the task rule definition is shipped as part of 
the product or you do not have the appropriate rights.
  •
Click the General tab and enter the required information.
  •
Click the Task Types tab to select the task types to be executed by the rule. 
  •
Click the Conditions tab and click the appropriate panel to indicate the type of condition equation 
to be used to trigger the task rule. 
  •
Click the Assign tab and specify the assignees for task rule. 
Step 3
Click OK to close the property sheet.
You can create the following task rules: 
Table 8-2
Summary of Available Task Rules
Task Rule
Purpose
Assign Task Rule
Specify the users to be assigned to the task after the task rule has 
executed.
To modify this rule, click the Assign tab on the [Task Rule] Properties 
property sheet.