Cisco Cisco Process Orchestrator 3.1 User Guide

From the Choose a target using this algorithm drop-down list, specify which target will be 
chosen from the eligible target group members. 

Choose the target with the specified name—Runs the process on the member of the group whose 
name is specified in Name to match.

This applies to the following configuration item—Specify the configuration item to be used in the 
activity

Name—Name of the configuration item (IT component) to which the alert pertains. For example, 
the name of a database server that failed or the name of a specific job that failed.

Type—Enter the appropriate configuration item type or select the type of ITIL configuration item 
(IT component) from the list which the alert describes. For example, the type of the specific 
application element that failed (Application Server, Database, Host, or User).

This is a CMDB reference—Indicate that the true source of the CI is in the CMDB, so the 
configuration item properties reference a CMDB entry.

Object key—ID for the specific record in the CMDB that contains the configuration item

Object source—Name for the specific record in the CMDB that contains the target configuration 
item

Affected services—IT Service affected by the alert or incident

Affected organizations—Organizations that consume the IT service affected by the alert or incident

Click the Related tab to assign or modify alerts that originated the incident.

Enter the information in the remaining tabs as necessary, then click OK to complete the task definition.

Use the Input Request task to create a set of questions requiring a user or group response in order to 
gather a large set of information. 

Choose Operations > Task Views > New > User Interaction > Input Request.

Click the General tab and enter the required information.

Click the Questions tab and enter the following criteria for the input request:

Input request message—Introductory message for the input request

Questions presented on the input request—Displays the input request question properties

Question—Input request question

Type—Type of question (text, select, check box)

Default Value—Default answer for the question

New—Use this option to create a specific type of input request question. Click New each time to 
create additional questions for the input request.

Text—Launches the Text Question Properties dialog box to allow the user to define a text 
question.

Hidden value text—Launches the New Hidden Text Properties dialog box to allow the user to 
define a question requiring an encrypted value as a response.