Cisco Cisco Process Orchestrator 3.1 User Guide
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Cisco Process Orchestrator 3.1 User Guide
Appendix 13 Using Adapters
Cisco Prime Service Catalog Adapter
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Take action—Check this check box to indicate that a specific action should be taken when updating
the service request. From the enabled drop-down list, select the appropriate option.
the service request. From the enabled drop-down list, select the appropriate option.
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Comments—Enter any comments related to the service task or service request.
Step 4
Click the Parameters tab to specify the parameters needed by the Service Link to update data on the
service request to coordinate the completion of a task.
service request to coordinate the completion of a task.
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Do not send parameters—Select this radio button to indicate that no parameters are required in order
to update the task in the service request.
to update the task in the service request.
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Send the following parameters—Select this radio button to enable the Parameters pane.
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Send parameters from table variable—Select this radio button to enable the text field.
Step 5
Click the Reference icon to query a table variable to be used for the service request. The table must
contain both a "Name" and a "Value" column. The name column must correspond to an attribute name
in the service portal.
contain both a "Name" and a "Value" column. The name column must correspond to an attribute name
in the service portal.
Defining the Cancel Service Request Activity
Use the Cancel Service Request activity to cancel a request for a service order on the Cisco Prime
Service Catalog.
Service Catalog.
Step 1
In the Process Editor Toolbox, choose Cisco Prime Service Catalog > Cancel Service Request and
drag and drop the activity onto the Workflow pane.
drag and drop the activity onto the Workflow pane.
Step 2
Click the Service Request tab and select the name of the service to be canceled.
Step 3
Click the buttons to modify the list of dictionaries to be used to support the service request. The
dictionary properties provide additional data used to request a service and/or fulfill the service request.
dictionary properties provide additional data used to request a service and/or fulfill the service request.
Typical Cisco Prime Service Catalog Tasks
Adding a Service Item Attribute
Use the following steps to add attribute properties to the service item.
Step 1
On the Service Item tab, click Add.
Step 2
Complete the following fields to enter the attributes for the service item.
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Attribute name—Enter the attribute name to be added to the service item.
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Data type—Select the data type for the service item.
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Value—Enter the value for the associated attribute.
Step 3
Click the Save tool to complete the activity definition