Cisco Cisco Process Orchestrator 3.0 User Guide

Knowledge base articles provide information to help understand the results of an activity, including a 
summary of what has occurred, the possible cause of the result, and suggested actions to take to resolve 
issues with an activity. Knowledge base articles can make automation summaries more usable, 
explaining how to use the information that is surfaced.

Knowledge base articles are referenced by specific activities and can be viewed in the following 
locations in Process Orchestrator: 

Operations Workspace—When viewing activity instance properties, you can view the display-only 
properties of the associated knowledge base articles by selecting the Knowledge Base tab.

Process Editor—You can reference a knowledge base article to an activity when defining the activity 
properties in the Process Editor.

Automation Summary—All referenced knowledge base articles will display on the automation 
summary.