Cisco Cisco Prime Home 2.4 Data Sheet
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Data Sheet
Cisco Prime Home Technical Data Sheet
The proliferation of Internet-connected devices and the explosion of video and data
traffic are driving complexity in the home network. Increasing numbers of new
devices need to be installed and provisioned, and multiple devices running multiple
applications often create resource contention within the home. These factors trigger
expensive support calls and truck rolls for the service provider, and automating and
simplifying management of customer premises equipment (CPE) in home networks
has become mission-critical.
traffic are driving complexity in the home network. Increasing numbers of new
devices need to be installed and provisioned, and multiple devices running multiple
applications often create resource contention within the home. These factors trigger
expensive support calls and truck rolls for the service provider, and automating and
simplifying management of customer premises equipment (CPE) in home networks
has become mission-critical.
Product Overview
Cisco Prime
™
Home is a server and cloud-based network management platform based on the Broadband Forum’s
TR-069 protocol for provisioning and managing in-home devices. The solution discovers detailed information
about all connected devices in the home and provides visibility for both service providers and subscribers through
easy-to-use web portals. The platform also includes a flexible applications engine that offers a means for the
service provider to deliver new, high-value consumer home network applications.
Features and Capabilities
Cisco Prime Home provides visibility into the home network, reduces operational costs, and improves the
subscriber experience. Powerful customer support tools, an intuitive consumer portal, and extensive analytics
combine to make the home network easier to set up and support.
●
Automated, remote multi-device management: The TR-069-compliant auto-configuration server
provides deep operational visibility into a variety of devices in the home and the network behind them.
Management capabilities are available on both a single and multiple device basis and include zero-touch
provisioning, remote configuration and configuration updates, software (including firmware) upgrades,
monitoring, real-time problem diagnosis, and troubleshooting of common home networking problems such
as Wi-Fi, firewall, and basic broadband connectivity of devices in the home. Bulk operations help automate
the mass management of home devices and help service providers lower the cost of deploying and
maintaining large numbers of subscriber devices.
●
Actionable information: Cisco Prime Home discovers detailed information about the devices in the home
such as online/offline status, wireless signal strength, and device manufacturer. The solution abstracts this
information into the cloud and provides it to both service providers and subscribers through easy-to-use
web portals - rendering the information actionable. This, in turn, reduces support calls and truck rolls,
lowering operating expenses.
●
Intuitive consumer portal for real-time problem diagnosis and troubleshooting: Cisco Prime Home
offers consumer visibility into the home network and access to a variety of configuration tools and data
services. By providing the subscriber with the ability to more easily troubleshoot problems, a majority of
support calls are eliminated, helping to drive customer satisfaction and lower churn.