Cisco Cisco Process Orchestrator 3.0 Information Guide
When migrating business data to a new database platform,
companies expect a few technical hiccups, but persevere by
keeping their sights on the potential long-term benefits.
Business executives bank on cost savings, and IT organiza-
tions look forward to simpler, more streamlined back-end
environments. Australian building products supplier CSR
Limited had high expectations for its data migration and
wanted to put a strong plan in place to combat any techni-
cal glitches that could affect its SAP environment during
the migration effort.
Any sporadic outages in CSR’s SAP environment could
seriously impact the business in a number of ways: Sales
might suffer if CSR retail outlets are unable to print
receipts; daily revenue figures would be negatively
companies expect a few technical hiccups, but persevere by
keeping their sights on the potential long-term benefits.
Business executives bank on cost savings, and IT organiza-
tions look forward to simpler, more streamlined back-end
environments. Australian building products supplier CSR
Limited had high expectations for its data migration and
wanted to put a strong plan in place to combat any techni-
cal glitches that could affect its SAP environment during
the migration effort.
Any sporadic outages in CSR’s SAP environment could
seriously impact the business in a number of ways: Sales
might suffer if CSR retail outlets are unable to print
receipts; daily revenue figures would be negatively
affected if overnight billing runs couldn’t complete; and
because dispatches come out of the SAP system, prod-
uct deliveries would get backlogged as shipping at CSR
factories would halt.
With 2,000 SAP users across the organization relying on
SAP solutions every day, CSR’s IT department wanted to
ensure the operational excellence of its SAP system on the
new database platform. It did so by implementing a robust
and flexible automated monitoring solution that not only
tells the IT department when its SAP system is likely to
go (or has already gone) down, but detects incidents with
non-SAP IT systems as well. It has also helped improve
average transaction times across the SAP environment.
because dispatches come out of the SAP system, prod-
uct deliveries would get backlogged as shipping at CSR
factories would halt.
With 2,000 SAP users across the organization relying on
SAP solutions every day, CSR’s IT department wanted to
ensure the operational excellence of its SAP system on the
new database platform. It did so by implementing a robust
and flexible automated monitoring solution that not only
tells the IT department when its SAP system is likely to
go (or has already gone) down, but detects incidents with
non-SAP IT systems as well. It has also helped improve
average transaction times across the SAP environment.
Building Products Supplier Reduces SAP System Outages
and Automates IT Processess
and Automates IT Processess
by David Hannon, Features Editor
High
Expectations,
L
ower Downtime at
CSR
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This article appeared in the APR MAY JUN 2012 issue
of insiderPROFILES (http://insiderPROFILES.wispubs.com)
and appears here with permission from WIS PUBLISHING.