Cisco Cisco Prime Home 2.4 Data Sheet

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Data Sheet

Cisco Prime Home 6.3

The proliferation of Internet-connected devices and the explosion of video and data
traffic are driving complexity in the home network. Increasing numbers of new devices
need to be installed and provisioned, and multiple devices running multiple
applications often create resource contention within the home. These factors trigger
support calls and truck rolls for the service provider, and automating and simplifying
management of customer premises equipment (CPE) in home networks has become
mission critical.

This creates both challenges and opportunities for service providers. While they are looking for ways to lower

operating expenses and improve customer satisfaction, they are also looking to quickly deliver new and

differentiated services and drive new consumer revenue opportunities. Service providers face high new customer

acquisition costs, and the increase in consumer choice for broadband (DSL, cable, 3G/4G, satellite, and fiber) and

over-the-top services from nontraditional providers is driving intense competition for subscriber share-of-wallet.

Product Overview

Cisco Prime

™

Home is a cloud-

based network management platform based on the Broadband Forum’s TR-069

suite of protocols to provision and manage in-home devices. The solution discovers detailed information about all

connected devices in the home and provides a unified view for service providers through an easy-to-use web

portal.

Features and Capabilities

Cisco Prime Home provides visibility into the home network, reduces operational costs, and improves the

subscriber experience. A variety of powerful customer support tools combine to make the home network easier to

set up and support.

●

Multidevice management: The TR-069-compliant autoconfiguration server provides management from the

network to the gateway and into the home. While the gateway is becoming an increasingly important device

and control point for service providers, TR-069 can reach beyond the gateway and provide management for

IP set-top boxes, next-generation converged IP set-top boxes, Network Attached Storage (NAS), femtocells,

IP phones, powerline adapters, IP cameras, and more. Cisco Prime Home provides deep operational

visibility into these devices and the network behind them.

●

Automated remote device management functions: Cisco Prime Home allows service providers to

proactively manage and maintain gateway and network health and improve operational efficiency with

simplified, automated remote management on both an individual device and multidevice basis. These

capabilities include the following: zero-touch provisioning, remote configuration and configuration updates,

software (including firmware) upgrades, monitoring, real-time problem diagnosis, and troubleshooting of

common home networking problems such as Wi-Fi, firewall, and basic broadband connectivity of devices in

the home. Bulk operations help service providers lower the cost of deploying and maintaining large numbers

of subscriber devices.