Cisco Cisco 7815I Media Convergence Server Information Guide
Product End-of-Life Notice
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the Cisco MCS 7835-
I2 and 7845-I2 (Selected Media Convergence Server Expert Advisor
Appliances)
I2 and 7845-I2 (Selected Media Convergence Server Expert Advisor
Appliances)
EOL7387
Cisco announces the end-of-sale and end-of life dates for the Cisco MCS 7835-I2 and 7845-I2 (Selected
Media Convergence Server Expert Advisor Appliances). The last day to order the affected product(s) is
July 15, 2011. Customers with active service contracts will continue to receive support from the Cisco
Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-
life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers
affected by this announcement. For customers with active and paid service and support contracts, support
will be available until the termination date of the contract, even if this date exceeds the Last Date of
Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Cisco MCS 7835-I2 and 7845-I2 (Selected Media Convergence Server
Expert Advisor Appliances)
Expert Advisor Appliances)
Milestone
Definition
Date
End-of-Life Announcement
Date
Date
The date the document that announces the end of sale and end of life of a product is
distributed to the general public.
distributed to the general public.
January 14, 2011
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The
product is no longer for sale after this date.
product is no longer for sale after this date.
July 15, 2011
Last Ship Date:
HW
HW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
October 13, 2011
End of Routine Failure
Analysis Date:
HW
Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the
cause of hardware product failure or defect.
cause of hardware product failure or defect.
July 14, 2012
End of New Service
Attachment Date:
HW
Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract,
this is the last date to order a new service-and-support contract or add the
equipment and/or software to an existing service-and-support contract.
this is the last date to order a new service-and-support contract or add the
equipment and/or software to an existing service-and-support contract.
July 14, 2012
End of Service Contract
Renewal Date:
HW
Renewal Date:
HW
The last date to extend or renew a service contract for the product.
October 10, 2015
Last Date of Support:
HW
HW
The last date to receive service and support for the product. After this date, all
support services for the product are unavailable, and the product becomes obsolete.
support services for the product are unavailable, and the product becomes obsolete.
July 31, 2016
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software
Table 2.
Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
MCS7835I2-K9-EA1
EA 7.x 7835-I2 Appliance (Srv License ordered separately)
MCS7845I2-K9-EA1
EA 7.x 7845-I2 Appliance (Srv License ordered separately)
Product Migration Options
There is no replacement available for the Cisco MCS 7835-I2 and 7845-I2 (Selected Media Convergence Server
Expert Advisor Appliances) at this time.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward
the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their