Cisco PowerKEY CableCARD Module Installation Guide
2. Follow the instructions that came with the TV or home terminal to insert
the module into the slot until it is fi rmly seated.
CAUTION: Do not try to force the module into the slot. Doing so could
damage the module, the home terminal, or the TV.
damage the module, the home terminal, or the TV.
3. After you insert the module, the module and host device IDs appear
automatically on your TV screen, along with instructions and a telephone
number to call.
number to call.
Note: If you do not see this information on the TV screen, the module may
not be inserted properly. Try removing the module, turning it over and re-
inserting it. If the problem persists, contact your cable service provider.
not be inserted properly. Try removing the module, turning it over and re-
inserting it. If the problem persists, contact your cable service provider.
4. Record these IDs and the telephone number in the spaces below, and call
your cable service provider as instructed.
CableCARD ID: ________________________________________________
Host ID:
Host ID:
____________________________________________________
Telephone Number: ____________________________________________
Note: You may also need to give your cable service provider the
alphanumeric information you recorded earlier in the Before You Begin
section.
alphanumeric information you recorded earlier in the Before You Begin
section.
5. Refer to the documentation that came with your TV or home terminal
for instructions on operating the TV or home terminal with the module.
If You Have Problems
• If you installed the PowerKEY CableCARD Module in a home terminal and
received a code on its front panel display, refer to the documentation that
came with the home terminal for instructions.
came with the home terminal for instructions.
• If you installed the PowerKEY CableCARD Module in a TV and received an
error message on the TV screen, refer to the documentation that came
with the TV for instructions.
with the TV for instructions.
• Contact your cable service provider if you continue to have problems.
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