Cisco Cisco PowerVu Model D9828 Multiple Decryption Receiver Information Guide
Product End-of-Life Notice
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the
Cisco D9804 Multiple Transport Receiver
Cisco D9804 Multiple Transport Receiver
EOL9741
Cisco announces the end-of-sale and end-of-life dates for the Cisco D9804 Multiple
Transport Receiver. The last day to order the affected product(s) is January 29, 2015.
Customers with active service contracts or active warranties will continue to receive
support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the
EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for
the affected product(s). Table 2 lists the product part numbers affected by this
announcement. For customers with active service contracts or active product
warranties, support will be available for the shown dates as stated in the applicable
service contracts or product warranty terms and conditions, even if this date exceeds
the Last Date of Support shown in Table 1.
Transport Receiver. The last day to order the affected product(s) is January 29, 2015.
Customers with active service contracts or active warranties will continue to receive
support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the
EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for
the affected product(s). Table 2 lists the product part numbers affected by this
announcement. For customers with active service contracts or active product
warranties, support will be available for the shown dates as stated in the applicable
service contracts or product warranty terms and conditions, even if this date exceeds
the Last Date of Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Cisco D9804 Multiple Transport Receiver
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is
distributed to the general public.
distributed to the general public.
July 31, 2014
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is
no longer for sale after this date.
no longer for sale after this date.
January 29, 2015
Last Ship Date:
HW
HW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
April 29, 2015
End of SW Maintenance
Releases Date:
HW
Releases Date:
HW
The last date that Cisco Engineering may release any final software maintenance releases
or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or
test the product software.
or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or
test the product software.
January 29, 2016
End of Routine Failure
Analysis Date:
HW
Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause
of hardware product failure or defect.
of hardware product failure or defect.
January 29, 2016
End of New Service
Attachment Date:
HW
Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract, this is
the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
January 29, 2016
End of Service Contract
Renewal Date:
HW
Renewal Date:
HW
The last date to extend or renew a service contract for the product.
April 26, 2019
Last Date of Support:
HW
HW
The last date to receive applicable service and support for the product as entitled by active
service contracts or by warranty terms and conditions. After this date, all support services
for the product are unavailable, and the product becomes obsolete
service contracts or by warranty terms and conditions. After this date, all support services
for the product are unavailable, and the product becomes obsolete
**
. Warranty duration is
based on product ship dates; refer to warranty terms and conditions for details.
January 31, 2020
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software
Table 2.
Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
D9804-MTR
D9804 Multi Transport Receiver Chassis
D9804-MTR-ABRTS=
D9804 Multi Transport Receiver Chassis - Abertis
D9804-MTR=
D9804 Multi Transport Receiver Chassis