Cisco Cisco PowerVu Model D9828 Multiple Decryption Receiver Information Guide
Product End-of-Life Notice
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the
Select Cisco D9865-B, D9865-D, and D9865-H
Satellite Receivers
Select Cisco D9865-B, D9865-D, and D9865-H
Satellite Receivers
EOL8915
Cisco announces the end-of-sale and end-of-life dates for the Select Cisco D9865-B,
D9865-D, and D9865-H Satellite Receivers. The last day to order the affected
product(s) is September 23, 2013. Customers with active service contracts or active
warranties will continue to receive support from the Cisco Technical Assistance
Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-
life milestones, definitions, and dates for the affected product(s). Table 2 lists the
product part numbers affected by this announcement. For customers with active
service contracts or active product warranties, support will be available for the shown
dates as stated in the applicable service contracts or product warranty terms and
conditions, even if this date exceeds the Last Date of Support shown in Table 1.
D9865-D, and D9865-H Satellite Receivers. The last day to order the affected
product(s) is September 23, 2013. Customers with active service contracts or active
warranties will continue to receive support from the Cisco Technical Assistance
Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-
life milestones, definitions, and dates for the affected product(s). Table 2 lists the
product part numbers affected by this announcement. For customers with active
service contracts or active product warranties, support will be available for the shown
dates as stated in the applicable service contracts or product warranty terms and
conditions, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Select Cisco D9865-B, D9865-D, and D9865-H Satellite Receivers
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is
distributed to the general public.
distributed to the general public.
March 25, 2013
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The
product is no longer for sale after this date.
product is no longer for sale after this date.
September 23, 2013
Last Ship Date:
HW
HW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
December 22, 2013
End of Routine Failure
Analysis Date:
HW
Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the
cause of hardware product failure or defect.
cause of hardware product failure or defect.
September 23, 2014
End of New Service
Attachment Date:
HW
Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract, this
is the last date to order a new service-and-support contract or add the equipment
and/or software to an existing service-and-support contract.
is the last date to order a new service-and-support contract or add the equipment
and/or software to an existing service-and-support contract.
September 23, 2014
End of Service Contract
Renewal Date:
HW
Renewal Date:
HW
The last date to extend or renew a service contract for the product.
December 19, 2017
Last Date of Support:
HW
HW
The last date to receive applicable service and support for the product as entitled by
active service contracts or by warranty terms and conditions. After this date, all support
services for the product are unavailable, and the product becomes obsolete**.
Warranty duration is based on product ship dates; refer to warranty terms and
conditions for details.
active service contracts or by warranty terms and conditions. After this date, all support
services for the product are unavailable, and the product becomes obsolete**.
Warranty duration is based on product ship dates; refer to warranty terms and
conditions for details.
September 30, 2018
HW = Hardware
OS SW = Operating System Software App. SW = Application Software