Cisco Cisco D9858 Advanced Receiver Transcoder Installation Guide
OL-29012-01
291
Alarm
Message
Type
Type
Message
Cause/Remedy
Description
Severity
ID
PE <n>: CA
System Error
System Error
Clear
Fault cleared
–
–
Minor
93000-93031
Warnings
Warning
Message
Type
Type
Message
Cause/Remedy
Description
ID
Transcoding
Condition
Condition
Set
Transcoding
Error: Decoder
timeout
Error: Decoder
timeout
Cause: Possible software
issue.
issue.
Remedy: Clear alarms,
reset the unit, and notify
customer service if the
problem persists.
reset the unit, and notify
customer service if the
problem persists.
The transcoder has
lost connection with
the decoder.
lost connection with
the decoder.
39500
Transcoding
Condition
Condition
Set
Transcoding
Error: Encoder
Error: Encoder
Cause: Possible software
issue.
issue.
Remedy: Clear alarms,
reset the unit, and notify
customer service if the
problem persists.
reset the unit, and notify
customer service if the
problem persists.
The transcoder
encoder encountered
an error.
encoder encountered
an error.
39500
Transcoding
Condition
Condition
Set
Transcoding
Error: Encoder
timeout
Error: Encoder
timeout
Cause: Possible software
issue.
issue.
Remedy: Clear alarms,
reset the unit, and notify
customer service if the
problem persists.
reset the unit, and notify
customer service if the
problem persists.
The transcoder has
lost connection with
the encoder.
lost connection with
the encoder.
39500
Transcoding
Condition
Condition
Set
Transcoding
configuration
error: timeout
configuration
error: timeout
Cause: Possible software
issue.
issue.
Remedy: Clear alarms,
reset the unit, and notify
customer service if the
problem persists.
reset the unit, and notify
customer service if the
problem persists.
No response was
received from the
transcoder to
configuration
message.
received from the
transcoder to
configuration
message.
39500
Transcoding
Condition
Condition
Set
Transcoding
configuration
error: socket
error
configuration
error: socket
error
Cause: Possible software
issue.
issue.
Remedy: Clear alarms,
reset the unit, and notify
customer service if the
problem persists.
reset the unit, and notify
customer service if the
problem persists.
Unable to send the
configuration to the
transcoder.
configuration to the
transcoder.
39500