Cisco Cisco D9865 Satellite Receiver Installation Guide

Shutdown 
Event

WDOG task: 
watchdog 
Secondary WD has 
expired

The software detected 
an error in operation.

Clear alarms, reset the 
unit, and notify Cisco 
customer support if the 
problem persists.

Major

None.

System 
Startup

System Startup

Restarted the D9865 
Satellite Receiver.

None. It will 
automatically reset after 
1 second.

Minor

Backup/Restore System 
Startup.

LMI Setup

LMI SDRAM 
exhaust test failed

DDR RAM on LMI bus 
not working due to a 
hardware issue.

Clear alarms, reset the 
unit, and notify Cisco 
customer support if the 
problem persists.

Major

LMI Video SDRAM 
exhaust test passed

Param 
Storage

DB NVS flushing 
ignored

Non-volatile storage 
system failed to fully 
update due to a 
hardware issue.

Clear alarms, reset the 
unit, and notify Cisco 
customer support if the 
problem persists.

Major

DB flushing completed

Param 
Storage

RAM flush to NVS 
failed

Non-volatile storage 
system failed to fully 
update due to a 
hardware issue.

Clear alarms, reset the 
unit, and notify Cisco 
customer support if the 
problem persists.

Major

DB flushing completed

Param 
Storage

DB Factory Reset 
failed

Non-volatile storage 
system failed during 
factory reset.

Clear alarms, reset the 
unit, and notify Cisco 
customer support if the 
problem persists.

Major

DB Factory Reset 
completed

Flash 
Storage

RECORD: init 
failed

Non-volatile storage 
system corrupted due to 
a hardware issue. There 
is a possible loss of 
configuration.

Clear alarms, reset the 
unit, and notify Cisco 
customer support if the 
problem persists.

Major

RECORD: init done

Flash 
Storage

RECORD 
MANAGER: 
Record contents 
check error, 
erasing all

NVS corruption and 
loss of configuration 
data due to a hardware 
issue.

Clear alarms, reset the 
unit, and notify Cisco 
customer support if the 
problem persists.

Major

Flash 
Storage

RECORD: sector 
setup check error, 
erasing sector

NVS Corruption and 
loss of sector data due to 
a hardware issue.

Clear alarms, reset the 
unit, and notify Cisco 
customer support if the 
problem persists.

Major

LNB PS

LNBPS: No Load

LNB power overload 
due to a hardware or 
wiring issue.

Clear alarms, check 
LNB and wiring. Notify 
Cisco customer support 
if the problem persists.

Minor

LNBPS: Normal

LNB PS

LNBPS: Over 
Temperature

LNB power overload 
due to a hardware or 
wiring issue.

Clear alarms, check 
LNB and wiring. Notify 
Cisco customer support 
if the problem persists.

Minor

LNBPS: Disabled