Cisco Cisco Content Delivery Engine 220 Technical References

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Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Seagate Barracuda HHD Replacement
Version 1.0
Revised: April 2012 OL-27061-01
Purpose
This document addresses customer’s concerns related to a recent increase in SATA disk failure frequency 
observed in the live production environment. It provides customers with a Method Of Procedure (MOP) 
to determine the process for replacement of these drives, and order of execution to follow when replacing 
the Seagate Barracuda HDD models with Seagate Constellation or Western Digital RE4 disks. It 
normally takes approximately 45-60 minutes per device to complete this operation.
Note
Please read the whole document before attempting this operation.
Before going onsite, gather the following items:
1.
USB DVD drive
2.
Keyboard
3.
Mouse
4.
Monitor with cable
5.
CDS-IS 2.5.11.11 Rescue CD
6.
Software
7.
Seagate ST500NM0011 or Western Digital WD5003ABYX disk, 12 per device (some SR and 
CDSM models only have three disks). This document assumes the disks are new formatted and 
blank. If you are pulling disks from some other source, you may need to erase old data or format 
drive.