Cisco Headend Digital Broadband Delivery System
Chapter 7 DNCS Web Services Security
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4034689 Rev A
Troubleshooting SSL/TLS on the DNCS
DNCS Web Service Process Check
Complete the following steps to verify that the DNCS Web Service http processes are
running properly.
1 Type the following command and press Enter.
running properly.
1 Type the following command and press Enter.
ps -ef | grep httpd
Result: Output should look similar to the following example:
root 21610 1 0 14:10:09 ? 0:00
/usr/apache2/bin/httpd -k start -DSSL
/usr/apache2/bin/httpd -k start -DSSL
dncs 21614 21610 0 14:10:10 ? 0:00
/usr/apache2/bin/httpd -k start -DSSL
/usr/apache2/bin/httpd -k start -DSSL
dncs 21615 21610 0 14:10:10 ? 0:00
/usr/apache2/bin/httpd -k start -DSSL
/usr/apache2/bin/httpd -k start -DSSL
nobody 21594 21589 0 14:09:59 ? 0:00
/usr/apache2/bin/httpd -f /etc/apache2/httpd-dncsws/httpd.conf
-k start -DSSL
/usr/apache2/bin/httpd -f /etc/apache2/httpd-dncsws/httpd.conf
-k start -DSSL
root 21589 1 0 14:09:58 ? 0:00
/usr/apache2/bin/httpd -f /etc/apache2/httpd-dncsws/httpd.conf
-k start -DSSL
/usr/apache2/bin/httpd -f /etc/apache2/httpd-dncsws/httpd.conf
-k start -DSSL
root 27663 19973 0 14:28:06 pts/2 0:00 grep httpd
nobody 21593 21589 0 14:09:59 ? 0:00
/usr/apache2/bin/httpd -f /etc/apache2/httpd-dncsws/httpd.conf
-k start -DSSL
/usr/apache2/bin/httpd -f /etc/apache2/httpd-dncsws/httpd.conf
-k start -DSSL
Note: If SSL/TLS is not enabled, "-DSSL" will not appear at the end of each line.
2 Type the following command and press Enter.
lsof -i :443
Result: Output should look similar to the following example, but the Name
column will vary, based on your specific configuration:
column will vary, based on your specific configuration:
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE
NAME
NAME
httpd 21589 root 257u IPv4 0x60019fa8340 0t0 TCP
ossbss:443 (LISTEN)
ossbss:443 (LISTEN)
httpd 21593 nobody 257u IPv4 0x60019fa8340 0t0 TCP
ossbss:443 (LISTEN)
ossbss:443 (LISTEN)
httpd 21594 nobody 257u IPv4 0x60019fa8340 0t0 TCP
ossbss:443 (LISTEN)
ossbss:443 (LISTEN)
httpd 21610 root 259u IPv4 0x60019f6d540 0t0 TCP
localhost:443 (LISTEN)
localhost:443 (LISTEN)
httpd 21614 dncs 259u IPv4 0x60019f6d540 0t0 TCP
localhost:443 (LISTEN)
localhost:443 (LISTEN)