Cisco Headend System Release 2.7
Confirming That All DNCS Processes Are Running
4017541 Rev B
39
Confirming That All DNCS Processes Are Running
1 On the DNCS Administrative Console Status window, click Monitor in the
DNCS area.
Result: The DNCS Control window opens.
Note: Some processes restart
automatically in response to an error. If
this happens, the status indicator
cycles through red, yellow, and green
as the process shuts itself down,
restarts, and then becomes active. If a
process remains in a red or yellow
working state, this indicates that the
process is not functioning properly.
automatically in response to an error. If
this happens, the status indicator
cycles through red, yellow, and green
as the process shuts itself down,
restarts, and then becomes active. If a
process remains in a red or yellow
working state, this indicates that the
process is not functioning properly.
2 After allowing the system to cycle through the processes, do any of the current
working states still appear with red or yellow indicators?
If an indicator appears red, go to step 3.
If an indicator appears yellow, stop here and contact Cisco Services.
If all indicators appear green, go to step 7.
3 On the DNCS Control window, select the process that appears with a red
indicator.
4 From the File menu, select Start Process.
5 Did the process indicator turn green after a few moments?
5 Did the process indicator turn green after a few moments?
If yes, continue with step 6.
If no, contact Cisco Services.