Cisco Headend System Release 2.7
Chapter 3 Upgrade the Services Portal
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78-745238-01 Rev D
Installing the Services Portal Package Information
If you have already upgraded your DNCS System Release and did not preserve the
/var/sadm/pkg/SAIisp or /var/sadm/pkg/SAISPC directories, use the following
procedure to install the Services Portal package information files before you
uninstall the previous version of the Services Portal server.
Note: If you do not have Internet connectivity on your Application Server, follow
Note: If you do not have Internet connectivity on your Application Server, follow
this procedure from your DNCS and transfer the file to your Application Server.
1 Open an xterm window on the Application Server (or on your DNCS if you do
1 Open an xterm window on the Application Server (or on your DNCS if you do
not have Internet connectivity on your Application Server).
2 Type su – and press Enter to log on as root user. The password prompt appears.
3 Type the root password and press Enter.
4 Type cd /tmp and press Enter.
5 Log on to the FTP server.
3 Type the root password and press Enter.
4 Type cd /tmp and press Enter.
5 Log on to the FTP server.
Notes:
The address of the server is ftp.sciatl.com or 192.133.243.133.
Note: The address for the FTP server is subject to change. If you are unable to
Note: The address for the FTP server is subject to change. If you are unable to
reach the FTP server, please contact Cisco Services for the latest address.
The username is anonymous.
The password is the e-mail address of the person logging in.
6 Type cd /pub/scicare/RELEASED/ServicesPortal and press Enter.
7 Type bin and press Enter. The system sets the ftp transfer mode to binary.
8 Type hash and press Enter. The system configures itself to display hash marks
7 Type bin and press Enter. The system sets the ftp transfer mode to binary.
8 Type hash and press Enter. The system configures itself to display hash marks
that show file-transfer progress.
9 Type prompt and press Enter. This command turns off the interactive mode of
the FTP utility.
10 Type get SP_pkginfo.tar and press Enter.
Note: This command starts the transfer of the files from the FTP server to the
Application Server. A # symbol displays on the screen for each 8192 bytes
transferred from the FTP server to the Application Server or DNCS.
11 When the download is complete, type bye and press Enter to log out of the FTP
server.
12 Move the SP_pkginfo.tar file into the /var/sadm/pkg directory on the Application
Server.
13 Did you download the file from the DNCS?
If yes, close the xterm window on the DNCS. Open an xterm window on the
Application Server and log onto the Application Server as root user.
If no, continue with step 14.