Cisco Headend System Release 2.7

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About This Guide 
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About This Guide 
Introduction 
Interactive service offerings have exploded in the last few years, changing the way 
subscribers view cable TV. The steady addition of cutting-edge offerings leaves 
subscribers asking, “How can I get there NOW?”  
With Services Portal 3.0, one click on the remote control provides immediate access 
to a menu of interactive services and popular channels.  
 
Purpose 
This document provides step-by-step procedures for installing, upgrading, and 
configuring your Services Portal version 3.0. It focuses primarily on procedures 
rather than conceptual information. A companion guide, Designing the Look and Feel 
for Your Services Portal, (part number 4002639) was written to help marketing 
personnel make key customization decisions before you install the Services Portal.  
 
Scope 
This guide is written for Services Portal version 3.0, which consists of Services Portal 
Client version 3.0.1.6 and Services Portal Server version 3.0.1.4. 
Note: Screens shown in this guide are simulations and may not exactly reflect your 
experience. 
 
Read Me 
Please read all instructions before beginning the upgrade process. If you are 
uncomfortable with any of the procedures presented in these instructions, contact 
Cisco Services for assistance. 
 
Audience 
This guide is written for system operators who will install, upgrade, configure, 
customize, and maintain the Services Portal. 
 
Related Publications 
You may find the following publications useful as resources when you implement 
the procedures in this document.  
 
Designing the Look and Feel of Your Services Portal (part number 4002639)