Cisco Headend System Release 2.7 Design Guide

Page of 124
 
Chapter 2    Monitoring SDV Alarms 
 
 
 
30 
4002915 Rev B 
 
 
SDV Server Trap 2 (2 Hex) 
Alarm Summary: 
SDV Server Unable to Communicate with Partner SDV Server 
Description: 
This alarm occurs when the secondary SDV server attempts to connect with the 
primary SDV server. 
Severity: 
Minor 
Service Impact: 
When this alarm occurs, no protection switch or failover can take place between the 
secondary and primary server. 
Check and Correct: 
Possible Causes 
Check and Correct Instructions 
 
The primary SDV server is not 
responding. 
 
The primary SDV server High 
Availability Manager is not responding. 
 
There is a possible network problem 
between the SDV server and the 
DNCS. 
 
The incorrect IP Address is entered for 
the primary SDV server. 
 
Investigate and troubleshoot your 
network, as this issue could be network-
related. Contact Cisco Services  for 
further assistance. 
 
Verify that the correct IP Address is 
entered for the primary SDV server.