Cisco Headend System Release 2.7 Design Guide
Chapter 2 Monitoring SDV Alarms
34
4002915 Rev B
SDV Server Trap 52 (34 Hex)
Alarm Summary:
SDV Server MCMIS Process Stopped
Description:
This alarm occurs when the SDV server MCMIS process has stopped.
Severity:
Critical
Service Impact:
When this alarm occurs, mini carousel data is not available for the DHCTs to update
program tuning information.
program tuning information.
Note: DHCTs will be able to get program tuning information through CCMIS
requests. However, new DHCTs that are trying to access the SDV service will not be
able to register or receive programming information.
requests. However, new DHCTs that are trying to access the SDV service will not be
able to register or receive programming information.
Check and Correct:
Possible Cause
Check and Correct Instructions
A software bug such as a memory leak or
exceptions.
exceptions.
1
Reboot the SDV server.
2
Contact Cisco Services immediately to
request an examination of the memory
logs.
request an examination of the memory
logs.