Cisco Cisco Digital Service Access Node (DSAN) 8210xHPF Troubleshooting Guide
Contents
4032301 Rev A
v
Alarms Related to Video Input ............................................................................... 59
Alarm Related to Authorization ............................................................................. 59
Alarm Related to EAS Runtime Processing .......................................................... 60
Alarm Related to Authorization ............................................................................. 59
Alarm Related to EAS Runtime Processing .......................................................... 60
Chapter 6 Software Upgrade
63
Upgrading the DSAN Software ........................................................................................... 64
Automatic Upgrade via eCM Configuration File ................................................. 64
Manual Upgrade via SNMP .................................................................................... 65
Verifying Expected Results...................................................................................... 67
Manual Upgrade via SNMP .................................................................................... 65
Verifying Expected Results...................................................................................... 67
Resolving Software Download Issues ................................................................................. 70
Download Does Not Start ........................................................................................ 70
Download Completes, Upgrade Fails .................................................................... 71
Error Messages .......................................................................................................... 72
Download Completes, Upgrade Fails .................................................................... 71
Error Messages .......................................................................................................... 72
Chapter 7 Customer Support Information
73
Support Telephone Numbers ............................................................................................... 74
Appendix A Technical Information
75
DSAN Error Messages........................................................................................................... 76
DSAN LED Indicators ........................................................................................................... 78
DSAN LED Indicators ........................................................................................................... 78
Power .......................................................................................................................... 78
DOCSIS Status ........................................................................................................... 78
Provisioning Status ................................................................................................... 79
Alarm Status .............................................................................................................. 79
DOCSIS Status ........................................................................................................... 78
Provisioning Status ................................................................................................... 79
Alarm Status .............................................................................................................. 79
Output Channel Video Carrier Frequencies ...................................................................... 80
Glossary
81
Index
89