Cisco Cisco Digital Service Access Node (DSAN) 8210 Troubleshooting Guide
Confirming Host Registration
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Verify that all mandatory DHCP options are included in the DHCP offer.
Mandatory options are 1, 3, 6, 15, 51, 54, 66, and 67. If any of these options is
missing, the eHost will reject the DHCP offer.
Mandatory options are 1, 3, 6, 15, 51, 54, 66, and 67. If any of these options is
missing, the eHost will reject the DHCP offer.
Check the DHCP server log to see if the offer has been rejected.
Configuration File Acquisition
The TFTP server is used to get the eHost configuration file for the DSAN. You can
verify acquisition of the config file on CLI diag page 4.0, as shown in the following
example.
verify acquisition of the config file on CLI diag page 4.0, as shown in the following
example.
Troubleshooting
If the eHost does not receive the configuration file:
Verify that the TFTP server is reachable on the IP network.
Verify that the correct TFTP server address is provided in the eHost DHCP
response.
response.
Verify that the correct eHost configuration filename is provided in the eHost
DHCP response. Note that the file name is case-sensitive.
DHCP response. Note that the file name is case-sensitive.
Verify that the TFTP server has the configuration file being requested.