Cisco Headend System Release 2.7 User Guide

 

16 

4013430 Rev B 

1  From the DNCS Reports page, click the hyperlink of one of the DNCS Database 

reports. While the report is being generated, you may see the following message: 
Running <report name>. Please wait. A message appears stating that the report 
is completed and the number of records processed.  

2  Click Display Data to display the data for the selected report. 

Notes: 

 

When the report generation is completed, the report name, the resulting data, 
and the message Data Refreshed on MM/DD/YYYY @ HH:MM appears, 
along with a Run Report button. (The HH:MM portion of the date/time 
stamp is in military time.) 

 

If there is not any qualifying data for the report, only the report name, 
date/time stamp, and the Run Report button appear on the screen. 

 

The following table provides a description of each of the reports that collect data 
only from the DNCS database. These reports are listed in the order in which you will 
see them when you open Report Writer. 

 

Data listed: All pending pay-per-view (PPV) events 

Data sorted by: Service description and then by start date 
and time 

Data listed: All Non-Responding DHCTs—Never 
Connected that have impulse pay-per-view (IPPV) events 
enabled and a credit limit of 0 (zero)  

Data sorted by: IP address  

Normal condition: Report should not show any data 

Troubleshooting: DHCTs listed may have been 
incorrectly staged using the BOSS API. Restage and then 
re-run the report 

Data listed: Each display channel in the system, starting 
from the list with Service to the QAM, including all 
information about “carriage” of that channel