Cisco Headend System Release 2.7 User Guide
Chapter 2 Installing Report Writer 4.2.1 Software
4
4022012 Rev B
Before You Begin
System Requirements
Before installing this version of Report Writer, you must have the following software
installed on your system:
installed on your system:
SR 2.7.1/3.7.1/4.2.1
Application Server 3.4.1.2
Netscape version 4 (or later) or Internet Explorer version 4 (or later)
SAItools version 4.2.1
Installation CD
To install this version of Report Writer you must have the Report Writer Software
4.2.1 CD.
4.2.1 CD.
Identifying the SAIapsrv and SAItools Packages Currently Installed
In the unlikely event that you experience a problem installing Report Writer, you
may need to roll back to the previous versions of SAIdnapp and SAItools packages
for Report Writer. Complete the following steps to identify your current SAIdnapp
and SAItools packages.
1 In an xterm window on the Application Server, type pkginfo –l SAIdnapp and
may need to roll back to the previous versions of SAIdnapp and SAItools packages
for Report Writer. Complete the following steps to identify your current SAIdnapp
and SAItools packages.
1 In an xterm window on the Application Server, type pkginfo –l SAIdnapp and
press Enter.
2 Write the current Application Server version here: ____________
3 In the same xterm window, type pkginfo –l SAItools and press Enter.
4 Write the current SAItools version here: _______________
5 Locate the SAIdnapp and SAItools CD(s) and keep them available in case you
3 In the same xterm window, type pkginfo –l SAItools and press Enter.
4 Write the current SAItools version here: _______________
5 Locate the SAIdnapp and SAItools CD(s) and keep them available in case you
need to roll back.