Cisco Headend System Release 2.7 User Guide

Page of 46
 
Chapter 4    Generating Reports 
 
 
 
16 
4022012 Rev B 
Non-Responding DHCTs— 
Never Connected
 
Data listed: DHCTs with an administrative status of In 
Service-Two Way or Deployment that do not have an IP 
address 
Normal condition: Queries the DNCS database to identify 
DHCTs configured for two-way service that have never 
established a two-way connection. These DHCTs should 
have an IP address, but they do not 
Non-Responding DHCTs— 
Lost Connection
 
Data listed: DHCTs with an administrative status of In 
Service-Two Way which have an IP address, but whose 
operational status is “Unknown,” “MAC initialization 
failed,” or “DSMCC boot failed.” 
Normal condition: Queries the DNCS database to identify 
DHCTs configured for two-way service that have lost a 
previous two-way connection  
TSID List
 
Data listed: Lists transport stream IDs (TSIDs) used by 
QAMs from Cisco and other vendors 
Normal condition: Queries the DNCS database to identify 
all TSIDs that have been used in the DNCS system  
*This situation should occur infrequently, if at all, and could indicate that some sort of DNCS database corruption 
has occurred. Try to open the applicable DNCS Administrative Console GUIs to ensure that the data is intact for a 
particular device.