Cisco Model D-PCG1000 PowerKEY CAS Gateway Installation Guide
Chapter 5 Troubleshooting the GQAM
106
4014102 Rev C
Error Condition
LCD Messages
Check and Correct
RF Module Code
Download Failure
Screen
Download Failure
Screen
Unable to TFTP RF Code
The following message appears if the GQAM is
unable to download the RF module code
execution files for boot mode 1 or boot mode 2
from the TFTP server.
The following message appears if the GQAM is
unable to download the RF module code
execution files for boot mode 1 or boot mode 2
from the TFTP server.
Unable to TFTP RF Code
Restarting...
The GQAM then automatically reboots.
Check the
configuration file.
configuration file.
Check for an incorrect
IP address, boot mode,
or DNCS address.
IP address, boot mode,
or DNCS address.
Reinstall the GQAM
package on the DNCS
if all GQAMs have this
error condition.
package on the DNCS
if all GQAMs have this
error condition.
Check IP connectivity.
Contact Cisco Services.
Unable to Boot
Successfully
Successfully
Unable to perform BootP (Boot Mode 1)
The following message appears if the GQAM is
in boot mode 1 while unable to perform a
successful boot process (BootP).
The following message appears if the GQAM is
in boot mode 1 while unable to perform a
successful boot process (BootP).
Unable to perform BootP
Continuing Startup...
The GQAM then starts the application program.
Unable to perform Bootp (Boot Mode 2)
The following message appears if the GQAM is
in boot mode 2 while unable to obtain a
successful BootP.
The following message appears if the GQAM is
in boot mode 2 while unable to obtain a
successful BootP.
Unable to perform BootP
Restarting...
The GQAM then automatically reboots.
Verify that the
Ethernet port is
connected and that the
MAC address for the
unit matches the MAC
address listing on the
DNCS.
Ethernet port is
connected and that the
MAC address for the
unit matches the MAC
address listing on the
DNCS.
Contact Cisco Services.