Cisco Headend System Release 2.7 Installation Guide
4020695 Rev C
15
Introduction
System operators who stage large quantities of DHCTs may
occasionally find that some of these DHCTs finish the staging process
without having received all of their staging EMMs. System operators
know that DHCTs have not received all of their staging EMMs when
one of the following conditions occurs:
occasionally find that some of these DHCTs finish the staging process
without having received all of their staging EMMs. System operators
know that DHCTs have not received all of their staging EMMs when
one of the following conditions occurs:
The Status and Network Parameters diagnostics screen of the
DHCT lists no entry in the ISE(1): field.
DHCT lists no entry in the ISE(1): field.
The DHCT displays a PPV 154 error when the subscriber tries to
buy an impulse pay-per-view (IPPV) event.
buy an impulse pay-per-view (IPPV) event.
System operators can run the delete-sm utility to reset the
configuration of these DHCTs. System operators should then contact
their billing system vendor to modify these DHCTs, which triggers the
DNCS to create new staging EMMs.
configuration of these DHCTs. System operators should then contact
their billing system vendor to modify these DHCTs, which triggers the
DNCS to create new staging EMMs.
Note: Resetting the configuration of a DHCT is sometimes referred to
as de-provisioning the DHCT.
as de-provisioning the DHCT.
3
Chapter 3
Reset DHCT Configuration
with the delete-sm Utility
with the delete-sm Utility
In This Chapter