Cisco Headend Digital Broadband Delivery System Installation Guide
Chapter 4 Analyze System Configuration with the Doctor Report
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PPV Events phoneactivetime Check
The data in the PPV Events phoneactivetime Check field verifies that the
phoneactivetime parameter for all PPV events is a meaningful value and that the
base time in the PPV files is appropriate. Infrequently, a problem in defining PPV
events from a billing system will result in a phoneactivetime of zero, which leads to
a false PPV base time.
phoneactivetime parameter for all PPV events is a meaningful value and that the
base time in the PPV files is appropriate. Infrequently, a problem in defining PPV
events from a billing system will result in a phoneactivetime of zero, which leads to
a false PPV base time.
Aptiv Digital Note: It is normal for sites that run the Aptiv Digital resident
application to show NONE.
application to show NONE.
Important: If the Doctor Report indicates an error, call Cisco Services for assistance
in making any necessary corrections.
in making any necessary corrections.
EUT Update Check
The data in the EUT Update Check field verifies that the entitlement unit table (EUT)
has been updated within the last hour. An EUT that has been updated within the last
hour indicates that the camPsm process on the DNCS is functioning properly.
has been updated within the last hour. An EUT that has been updated within the last
hour indicates that the camPsm process on the DNCS is functioning properly.
Important: If the Doctor Report indicates an error, call Cisco Services for assistance
in making any necessary corrections.
in making any necessary corrections.
GBAM Delivery
Assuming debug flag K is enabled in the EMCDEBUG parameter, the data in the
GBAM Delivery field verifies that time of day (TOD) and purchase GBAMs are
delivered.
GBAM Delivery field verifies that time of day (TOD) and purchase GBAMs are
delivered.
Notes:
Purchase GBAMs can be verified only if there are PPV events with an open Buy
window.
window.
Ideally, purchase GBAMs are delivered every 20 seconds and TOD GBAMs
every 15 seconds. However, the Doctor Report verifies that these GBAMs have
been delivered within the previous 60 seconds.
every 15 seconds. However, the Doctor Report verifies that these GBAMs have
been delivered within the previous 60 seconds.
Important: If the Doctor Report indicates that GBAMs are not being delivered in a
timely manner, call Cisco Services.
timely manner, call Cisco Services.