Cisco Headend System Release 2.7 Installation Guide
Contents
iv
740020 Rev H
Obtain System Platform Information .................................................................................. 83
Obtain the Version Number of the dncsDbData Utility ................................................... 84
Chapter 6 Delete RMA DHCTs from the Database with the
del-hct-cd Utility
del-hct-cd Utility
85
Determine the Delete Command Option for Sites Prior to SR 2.0 .................................. 86
Determine the Delete Command Option for Sites with SR 2.0 or Later ......................... 87
Run the del-hct-cd Utility ..................................................................................................... 88
Process RMA DHCTs From a File ....................................................................................... 94
Chapter 7 Change the DNCS and Application Server Hostname
with the hostnmchg Script
with the hostnmchg Script
97
Run the hostnmchg Script .................................................................................................... 98
Restart the Applications ...................................................................................................... 101
Chapter 8 Identify and Correct Database Problems with the
checkDB Script
checkDB Script
103
Overview of the checkDB Script ........................................................................................ 104
Run the checkDB Script ....................................................................................................... 106
Chapter 9 Chart EMM Expiration Times with the smMix Utility 115
Overview of the smMix Modes .......................................................................................... 116
DHCT Administrative Statuses ......................................................................................... 117
How the smMix Utility Works ........................................................................................... 119
Run the smMix Utility ......................................................................................................... 128
Chapter 10 Find Unique Files and Software Packages with the
keyFileFinder Utility
keyFileFinder Utility
131
How the keyFileFinder Utility Works............................................................................... 132
Run the keyFileFinder Utility ............................................................................................. 133
Chapter 11 Examine PCI Card Configuration with the slotchk
Utility
Utility
135
Expected PCI Card Configuration ..................................................................................... 136
Run the slotchk Utility ........................................................................................................ 139