Cisco Headend Digital Broadband Delivery System Installation Guide
Understand the Data in the Doctor Report Fields
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Timezone and Daylight Savings Time Check
The data in the Timezone and Daylight Savings Time Check field summarizes the
time zone and daylight savings time (DST) settings for hubs and DHCTs.
time zone and daylight savings time (DST) settings for hubs and DHCTs.
Note: The DHCT Summary section should show Follow hub in the columns
Timezone Offset and DST Observed.
Timezone Offset and DST Observed.
Important! If the DHCT Summary section shows Yes or No in the DST Observed
column, contact Cisco Services for assistance in configuring all DHCTs to follow the
time of the hub to which they belong.
column, contact Cisco Services for assistance in configuring all DHCTs to follow the
time of the hub to which they belong.
PPV Services and Events
The data in the PPV Services and Events field reports the number of active PPV
services and the total number of PPV events defined on the system. In addition, this
section reports the number of PPV events inside the various Marketing, Advertising,
Buy (GBAM), and Event windows.
services and the total number of PPV events defined on the system. In addition, this
section reports the number of PPV events inside the various Marketing, Advertising,
Buy (GBAM), and Event windows.
Pioneer Note: It is normal for sites that run the Pioneer resident application to show
NONE.
NONE.
PPV and SAM Service Discrepancies Found
The data in the PPV and SAM Service Discrepancies field verifies that the PPV
service data for active PPV services matches the associated SAM service data. The
following items are verified:
service data for active PPV services matches the associated SAM service data. The
following items are verified:
Count of services
PPV service index
SAM service ID
PPV and SAM service short descriptions
Pioneer Note: It is normal for sites that run the Pioneer resident application to show
NONE.
NONE.
Important! Resolve discrepancies by using the DNCS user interface to modify the
incorrect PPV services. Call Cisco Services if you need assistance.
incorrect PPV services. Call Cisco Services if you need assistance.