Cisco Headend System Release 2.7 Installation Guide

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Verify the Channel Map After the Upgrade 
 
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Verify the Channel Map After the Upgrade 
Verify that the channel map associated with various types of DHCTs in the headend 
is accurate for each specific hub. If you notice that the channel map is not accurate, 
then complete the following steps. 
Delete the sam File Server 
1  
Have you confirmed that there are inaccuracies in the channel map of various 
DHCTs? 
 
If yes, go to step 2. 
 
If no, check the channel map associated with various types of DHCTs in the 
headend for each specific hub.  
Note:  Complete the procedures in this section only if the channel maps are 
not accurate. 
2  From the DNCS Administrative Console, select the Application Interface 
Modules tab. 
3  Click BFS Client. The BFS Client Sites window opens. 
4  Double-click the DNCS site. The Site [DNCS] Broadcast File Server List window 
appears. 
5  Highlight the sam file server. 
6  Click File and then select Delete. A confirmation message appears. 
7  Click Yes and then press Enter. The system deletes the sam file server. 
Bounce the saManager Process 
1  
On the DNCS Control window, highlight the saManager process. 
2  Click Process and then select Stop Process. In a few minutes, the indicator for 
the saManager process changes from green to red. 
Note:  Do not go to the next step until the indicator has changed from green to 
red. 
3  On the DNCS Control window, highlight the saManager process again. 
Click Process and then select Start Process. In a few minutes, the indicator for 
the saManager process changes from red to green. 
Save the Channel Map WUIs 
1  
Wait the length of time of the SAM Configuration Update Timer. 
Note:  You can find this value on the SAM Configuration window. 
2  Examine again the channel maps for the DHCTs. 
 
If the channel maps are accurate, you are finished with this procedure. 
 
If the channel maps are still inaccurate, go to step 3.