Cisco Cisco Hosted Collaboration Mediation 1.2 Data Sheet
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Data Sheet
Cisco Hosted Collaboration Mediation 1.2
Product Overview
Cisco
®
Hosted Collaboration Mediation (HCM) provides network operations center (NOC) operators with a single
dashboard that aggregates alarms from the underlying domain managers that span both unified communications
and data center domains. Operators can quickly get detailed information on faults by cross-launching the domain
managers from the dashboard where it displays fault counts by customer and severity level.
Cisco Hosted Collaboration Mediation is part of the management bundle of Cisco Hosted Collaboration Solution
(HCS). See Figure 1.
Cisco Hosted Collaboration Solution offers managed service providers the option of deploying Cisco Unified
Communications as a hosted service, allowing them to access the full portfolio of Cisco collaboration applications
through a subscriber-
based, “as a service” offer. You can find more information on HCS at:
Figure 1. The HCM Component of the Cisco Hosted Collaboration Solution