Cisco Headend System Release 2.7 Installation Guide
Stop the dhctStatus, signonCount and cmd2000 Processes
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Removing the signonCount Utility from System Memory
1 Type ps -ef | grep signonCount and then press Enter. A list of DNCS processes
and process IDs display on the screen.
2 Do the results from step 1 show that the signonCount utility is running?
If yes, continue with step 3.
If no, you can skip the rest of this procedure.
3 From a dncs xterm window, type signonCount uninstall and press Enter.
Note: The utility is not permanently uninstalled; it is placed back into system
memory the next time you run the signonCount utility.
memory the next time you run the signonCount utility.
4 Type ps -ef | grep signonCount and then press Enter. A list of DNCS processes
and process IDs display on the screen.
5 Type kill -9 [processid] and then press Enter for each process ID displayed in
step 4.
Note: The process ID(s) to kill is/are located starting with the second column of
the output from step 4.
Note: The process ID(s) to kill is/are located starting with the second column of
the output from step 4.
6 Type ps -ef | grep signonCount and then press Enter to ensure all the processes
are terminated.
7 Repeat steps 5 and 6 for any process that continues to display active. The system
should only display the grep process.
Terminating the cmd2000 Processes
1 Type ps -ef | grep cmd2000 and then press Enter. The system displays a list of
cmd2000 processes and process IDs.
2 Are any cmd2000 processes running?
If yes, type kill -9 < process ID > and then press Enter for each running
cmd2000 process; then, go to step 3.
cmd2000 process; then, go to step 3.
If no, go to step 4.
3 Type ps -ef | grep cmd2000 and then press Enter to verify that all cmd2000
processes have been terminated.
Note: Repeat steps 2 and 3 for any cmd2000 processes that remain active.
Note: Repeat steps 2 and 3 for any cmd2000 processes that remain active.